Privacy Policy

About us

The address of our website is: https://www.kibotek.com.

The owner of this website is Sainz Caballero Comunicaciones, SL (hereinafter SCCOM), a Spanish company with CIF B-95782819, registered on November 6, 2014 in the Commercial Registry of Bilbao, Volume 5495, Folio 32, 1st entry with sheet BI-65157 and with registered office at Karmelo Torre 14, Basauri in Vizcaya.

What personal data we collect and why we collect it

While you visit our site we will keep track of:

- The products you have viewed: We will use this to, for example, show you products that you have recently viewed.
- Location, IP address and browser type: we will use this for purposes such as estimating taxes and shipping costs.
- Shipping address: we will ask you to provide this so that we can, for example, estimate the cost of shipping before you place an order, and ship the order to you!

When you buy something from us, we ask you to provide information that includes your name, billing address, ID or VAT number, shipping address, email address, telephone number, credit / payment card details, and optional additional information such as name. username and password. We will use this information for purposes such as:

- Send you information about your account and order
- Respond to your requests, including refunds and claims
- Process payments and avoid fraud
- Set up your account for our store and manage the guarantee of what you have purchased
- Comply with any legal obligations we have, such as tax calculations, billing and accounting
- Improve our store offers
- Send you promotional messages, if you choose to receive them

If you create an account we will store your name, address, email and phone number, which we will use for the payment process and future orders.

We also store comments or ratings, if you choose to leave them.

Members of our team have access to the information you provide us. For example, administrators and store managers can access:

  • Order information, such as what was purchased, when it was purchased, and where it should be shipped, and
  • Customer information, such as your name, email address, and billing and shipping information.

Members of our team have access to this information to help complete orders, process refunds, and support you.

Comments

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the images on the website.

Contact forms

In the Contact Form we collect the name and email address for customer service purposes. We do not use the information sent through them for marketing purposes

cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience so that you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and connect to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you log in, we will also install various cookies to save your login information and your screen display options. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember me”, your login will last for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. It expires after 1 day.

We also use cookies to keep track of the contents of the cart as you browse our site.

You can check our Cookies policy.

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

Analytics

We use Google Analytics to analyze how our users use the SCCOM websites. Google Analytics provides us with aggregated data to help us make informed business decisions. Ultimately, Google, as a third party, controls the information collected through Google Analytics and you should verify and be comfortable with its privacy practices before using SCCOM websites. You can review information about Google's privacy practices with respect to Google Analytics at https://policies.google.com/privacy .

Who we share your data with

We only share personal data with the transport provider and payment gateways such as Redsys or Paypal. When processing payments, some of your data will be passed to the payment gateway, including the information required to process or support the payment, such as the total of the purchase and the billing information.

How long we keep your data

If you leave a comment, the comment and its metadata are preserved indefinitely. This is so that we can recognize and approve subsequent comments automatically instead of keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can see, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

We typically store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally obligated to keep it. For example, we will store order information for 2 years for tax, accounting and warranty management purposes. This includes your name, email address, and billing and shipping addresses.

What rights do you have over your data?

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we hold about you, including any data you have provided to us. You can also request that we delete any personal data that we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

We do not carry out data transfers outside the European Union.

Additional Information

How we protect your data

The security of your information is important to us, including, without limitation, personal information collected through the SCCOM Websites and Services. We use reasonable security measures to protect against the loss, misuse and alteration of the personal information under our control, both during transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. While we go to great lengths to maintain the security of such personal information, no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee that it will be kept free from unauthorized access, use, disclosure, or alteration. In addition, while we work hard to ensure a reasonable level of integrity and security for our network and systems, we cannot guarantee 100% that our security measures will prevent "hackers" or other unauthorized persons from illegally accessing or obtaining this information.

What procedures do we use against data breaches

If we learn of a security breach related to your personal information, we will attempt to notify you electronically so that you can take appropriate safeguards. By using the SCCOM Websites or by providing us with personal information, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the SCCOM Websites. If a breach of security systems occurs, we may post a notice on our home page or elsewhere on the SCCOM websites and send an email to the email address you have provided to us. Depending on where you live, you may have the legal right to be notified of a security breach, involving your personal information, in writing.

EN
Stock Notices We will inform you as soon as the product enters stock again. Just leave us your email below.
Email Quantity We will not share your email with anyone.
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